Keep these tips in mind when strategizing with other team members about how to pull in more customers
Without a steady rise in customers, your business, whether small or large, will fail to produce an increase in sales and visibility. Therefore, whichever way your brand chooses to market its products, there must be a clear emphasis and priority put on attracting and retaining new consumers. Fortunately, there are some straightforward and simple ways to do this while ensuring real results. In this article we discuss five sure-fire tips that are guaranteed to accelerate the process.
Identify Your New Customer Target Audience
Target audiences are defined early on in a business, through market segmentation and plenty of thorough research. But when launching a campaign or advertising plan, brands should redefine who exactly they want this new pool of people to be. For example, asking questions such as “Who is our ideal customer?” and “What do we want from them?” can allow marketers to narrow down prospects even further. When a business has a clear idea of which type of customers they want to attain, going after them becomes a much easier task.
Offer a Promotion (Or Give Something Away!)
When a potential customer is on the fence about interacting with your product or service, one of the things that has the most likelihood of swaying them towards action is the presence of a discount or promotion. This is because incentives almost always have a way of moving people to buy. Additionally, special offers remove competitor appeal, keeping the focus on your business and its services. One real life example of this can be seen when taking a look at the landscape of the online sports betting industry. Because this sector is filled with different providers who are all attempting to attract new fans to their sites, it is common for leading brands to offer certain promotions and or discounts. For instance, risk-free bets are one of these new customer offers tailored to first timers. In this way, sports fans who are researching the right wagering platform for their needs may be persuaded to choose one with a promotional offer such as this, over one that does not provide anything to the customer. Although this is just one example, the strategy is used across industries in a variety of ways.
Give Your Website a Facelift
In today’s digital era, the first thing that people do when they are in search of a new service is to Google the service in question. For this reason, it’s crucial that your business’s web page contains a high-quality design, easy to user interface, and is optimized for mobile navigation. If it does not already possess these qualities, it may be time to upgrade your platform’s graphics and functionalities. Additionally, if your team does not already have an experienced web designer and programmer on board, hiring one can be a great long-term investment.
A business’s website or landing page is undoubtedly one of its most valuable assets
Partner With Other Businesses
Partnerships can be another great way to expand your business to new clients. For example, if your brand sells workout clothes, teaming up with a fitness studio could be an efficient way to get fresh faces excited about your apparel. Partnerships like these are best carried out between businesses that complement each other, rather than directly compete with each other. To jumpstart this strategy, make a list of brands that your previously determined ‘perfect’ customer is most likely to support, and make a plan to reach out to them. The exact design of the marketing plan will come later once the partnership is confirmed, but this is an ideal starting point.
Leverage Online Reviews to Your Advantage
We have already discussed the impact a business’s website can have on its customers. The exact same is true when it comes to online reviews. If a business wants to continue attracting new clients, they should make it a point to monitor the ratings and reviews that their current customer base may be leaving on their site. Whether positive or negative, it’s a good idea to stay in close contact with customers by responding to postings in a friendly tone. This shows new visitors that you care about keeping a good rapport with your target audience no matter what. And especially if your business is most interested in gaining Generation Z clientele, being transparent about your mistakes goes a long way.
