Tips on Hiring an Emergency Plumber

Here at Rooter Hero Plumbing, we know as well as anyone else that plumbing disasters can strike without warning. A clogged toilet can quickly turn into a flooded bathroom and a leaking pipe can turn into a burst one in the blink of an eye. Fortunately for those looking for a plumber in Alameda, hiring an emergency plumber is as easy as making a phone call – or is it? If you want to enjoy a peace of mind, then hiring an emergency plumber should come with some due diligence. In this article, we will share some tips on how you can make sure you are hiring a reliable emergency plumber.

Search and Ask Around

A quick search of the web for keywords like emergency plumber in Alameda should yield plenty of options, but this is only the first step in hiring an emergency plumber. You can also ask friends, family, and neighbors to get recommendations. Still, you don’t want to jump the gun and hire the first choice.

Check Out Their Website

Plumbers have no business creating websites, but a reputable plumbing company will be conscious about how prospective clients perceive the business. If you have narrowed your options, then check their websites. A professionally built website is a strong sign that the plumbing company values their reputation.

Read Customer Reviews

Let’s face it: the information on the plumber’s website is going to be biased in favor of the plumber. For a little more objectivity, you should read customer reviews and search the business on Better Business Bureau. To be fair, however, you should read more than just a couple of reviews. Customers are not always truthful and can be spiteful. The more reviews you read, the more clarity you will get about the business.

Verify Their Address

Knowing a business has a physical address where you can visit is sort of assuring. Make sure that the address is legit though. Enter their address into a mapping platform like Google Maps and see if everything checks out.

Give Them a Call

Now that you have narrowed down your search, you can call the ones you feel good about. Is it a pain to get connected? Is the customer representative engaged and helpful? Are they ready to give you a free price estimate upfront? If they are not helpful before the work is done, then you can be sure they will not be helpful during and after either.

Ask For Credentials

While you have them on the phone, ask them about their business’ credentials and plumbers’ qualifications. You can also ask whether they are insured or not. Your plumbing system is a vital part of your building and should NOT be left to just anyone with a toolbox. Of course, even an expert can make a mistake, and insurance is a must-have if you want a peace of mind.

Consider Rooter Hero Plumbing

If you are looking for a plumbing company with decades of industry experience, a commitment to professionalism and integrity, honesty and transparent pricing, and uniformed plumbers, then consider hiring Rooter Hero plumbing. We are happy to answer any questions and give you a free price estimate upfront before arranging an urgent dispatch.

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